About This Role
Miratech is a global IT services and consulting company looking for a Senior Genesys Cloud WFM Engineer to help clients further enhance their business through digital transformation. The ideal candidate will have strong hands-on experience in configuring, extending, and integrating Workforce Management capabilities within Genesys Cloud.
Requirements
- Design and implement advanced Genesys Cloud WFM configurations
- Develop and maintain custom integrations using Genesys Cloud APIs
- Build automation solutions for WFM processes
- Collaborate with engineering and architecture teams
- Troubleshoot and resolve complex technical issues related to WFM configurations and integrations
Benefits
- Culture of relentless performance
- Competitive pay and benefits
- ForeverRemote work culture
- Growth mindset
- Global impact
- Welcoming multicultural environment
- Social sustainability values
Originally posted on Himalayas