Software Engineering Manager, Single Retailer Experience
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About This Role
Here is a summary of the key points from the job posting for the Software Engineering Manager, Single Retailer Experience position at Instacart: 1. Key technical requirements and skills: - Experience leading and developing a team of 10+ software engineers - Expertise in designing scalable platform capabilities and APIs - Hands-on engagement in technical execution, including reviewing designs and code, guiding architectural decisions, and establishing observability standards 2. Team/project information: - The role is part of the Core Shopping Experience organization, which powers the main customer-facing app and website experience - The team is focused on the "Single Retailer Experience", spanning from retailer selection to cart building - The team is delivering high-visibility features like Nutrition Scores, enriched Product Description Pages, and allergen/dietary safety indicators 3. Unique or notable aspects: - The role is remote across the
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
Instacart’s Core Shopping Experience org powers the main customer-facing app & site experience and the systems behind it. We obsess over every step of the journey from choosing a retailer to checkout—crafting intuitive UX, fast and reliable services, and data-driven features that help millions of customers shop with confidence.
We’re seeking an Engineering Manager to lead the Single Retailer Experience team focused on Surfaces, Items & Health—the crucial part of shopping that spans selecting a retailer through building a cart. This team is delivering high-visibility features like Nutrition Scores, enriched Product Description Pages with digestible health data, allergen and dietary safety indicators, and healthier alternatives. You’ll partner closely with PM, Design, Data Science, and adjacent engineering teams to ship thoughtful, high-quality consumer features and platform capabilities that scale.
This role is remote across the United States and Canada, with a slight preference for candidates near our team hubs in San Francisco, Toronto, or New York City.
About the Job
- Lead, develop, and retain a team of 10+ software engineers; set clear goals, grow careers, and foster an inclusive, high-performance culture.
- Own multi-quarter roadmaps for the Single Retailer Experience, delivering measurable product impact, reliability, scalability, and cost-efficiency.
- Partner with adjacent Shopping Experience teams to design platform capabilities and APIs that enable rapid experimentation, long-term maintainability, and adoption across stakeholders.
- Engage deeply in technical execution—review designs and code, guide architectural decisions, define SLOs, establish observability standards, and oversee on-call and incident response.
- Collaborate with Product, Design, and Data Science to prioritize impact, land cross-org initiatives, and deliver consumer features such as Nutrition Scores, allergen indicators, and healthier alternatives.
- Prioritize and manage inbound requests across a horizontal surface area; create clarity, sequence complex programs, and deliver outcomes in a fast-moving environment with evolving priorities.
About You
Minimum Qualifications
- 8+ years of professional software engineering experience, including 2+ years managing teams of 8+ software engineers.
- Proven track record leading full-stack teams that build and operate consumer-facing products and high-scale, low-latency APIs and distributed services.
- Hands-on experience with service-oriented architectures, API design (REST and/or gRPC), and data modeling.
- Proficiency in at least one modern programming language (e.g., Go, Java, or Python) and experience building services on a major cloud provider (e.g., AWS or GCP).
- Demonstrated ability to define and deliver a technical roadmap, align stakeholders, and ship cross-functional projects end-to-end.
- Experience hiring, coaching, and performance-managing engineers, with a commitment to building an inclusive, collaborative team environment.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Preferred Qualifications
- Experience with modern AI developer tools and integrating AI into consumer products and developer workflows.
- Experience building for iOS, Android, and/or modern web frameworks (e.g., React).
- Technical experience with one or more of: Ruby on Rails, Python, Golang, Postgres, Redis, AWS.
- Advanced degree in Computer Science, Machine Learning, or a related field.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
Originally posted on Himalayas