About This Role
Carrier Engineer, Telco Operations What you can expect You will design and operate carrier-grade voice and messaging infrastructure connecting global telecom partners. You'll architect SIP trunking solutions and manage carrier relationships to expand services into new markets. Your work ensures regulatory compliance, network reliability, and high-quality communications for millions of users. About the Team We deliver global voice and messaging services through carrier partnerships. Our team collaborates across engineering, operations, and commercial functions. We enable reliable communications infrastructure that connects users worldwide. What we're looking for Hold Bachelor's or equivalent practical experience in Information Technology or related field. Demonstrate 6+ years designing, implementing, or troubleshooting SIP trunking in carrier or enterprise environments. Apply knowledge of VoIP signaling protocols including SIP, RTP, UDP, TLS, and SRTP. Manage carrier interconnects and understand voice routing, codecs, and call flows. Work with RESTful APIs, webhooks, and authentication methods for carrier integration. Collaborate across time zones with sufficient overlap for US-based team coordination. Apply BGP routing protocol knowledge for VoIP service design and transport. Utilize experience with SBCs such as AudioCodes, Oracle/Acme, or Ribbon. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they ca