Senior Operations Reliability Engineer - Network

<p><a href="https://himalayas.app/companies/genesys">Genesys</a> empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We are seeking a Senior Operations Reliability Engineer with a specialization in Network Operations to maintain the reliability, stability, and performance of enterprise network services.</p><h3>Requirements</h3><ul><li>Resolve network and infrastructure incidents through hands-on troubleshooting and remediation</li><li>Monitor observability, AIOps, and event management platforms to identify anomalies and performance issues</li><li>Perform incident triage and correlation to determine probable cause and appropriate routing for deeper investigation</li></ul><h3>Benefits</h3><ul><li>Competitive compensation and benefits package</li><li>Opportunity to work with a global team and contribute to the development of the company</li><li>Professional development and growth opportunities</li></ul><p>Originally posted on <a href="https://himalayas.app">Himalayas</a></p>

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. We are seeking a Senior Operations Reliability Engineer with a specialization in Network Operations to maintain the reliability, stability, and performance of enterprise network services.

Requirements

• Resolve network and infrastructure incidents through hands-on troubleshooting and remediation
• Monitor observability, AIOps, and event management platforms to identify anomalies and performance issues
• Perform incident triage and correlation to determine probable cause and appropriate routing for deeper investigation

Benefits

• Competitive compensation and benefits package
• Opportunity to work with a global team and contribute to the development of the company
• Professional development and growth opportunities

Originally posted on Himalayas